At DNAQ, we are following all current advice provided by the Australian Government, local health authorities and the World Health Organization (WHO), and taking extra precautionary steps to ensure the health and safety of our laboratory staff and customer service team to minimise any disruption to testing
Please be advised our laboratory is still operational, and we are currently not experiencing any delays with processing of samples.
For all non-legal testing, a testing kit can be sent directly to your home address. You can simply collect the sample yourself at home, and post it back to DNAQ in the supplied prepaid return envelope. Legal Collection appointments are also still available at our laboratory in Brisbane upon request. However, if you are experiencing any virus-like symptoms or have travelled overseas in the past 14 days, we recommend delaying your collection or rescheduling your appointment to a later date.
If you have any questions or concerns, please don’t hesitate to contact our friendly staff on 1300 172 837.
I was surprised how quickly the pack was sent to me, and how easy it was to do the test, and how fast the results came back.
I would like to thank you and your hard working team, for the wonderful support, consistent emails, prompt replies and quick efficient turnaround times your Lab has done for us. Being in another country and having 3 newborn daughters born at once has been a great, fun and exciting time for us but starting the whole process to get them home can be quite a long and daunting task but with your Lab turning the samples around quickly has assisted us with getting our 3 beautiful daughter home quickly and safely which is every new parents wish! Thank you.
Even though it’s the result we expected it’s a huge relief to have confirmation. Thanks also for providing the results so quickly!
I just wanted to thank you for the way in which you handled my test last week in a professional and expedient manner. Not quite the result I expected, but all parties know where they stand, and happy and well and it looks as though I’m happily going to be a father of sorts, despite the negative result.
You have been a delight to deal with! Surrogacy is such a stressful process, and it is so nice to deal with someone who makes a part of it so easy and who understands the process!
We wanted to pass on our big thanks for all that you’ve done to expedite our DNA testing. A pleasure to work with you and we’ll be sure to recommend your services to the upcoming couples also coming to Kiev for surrogacy after us.
We would like to pass on our thanks to the DNAQ team for your prompt assistance in handling the testing of our samples. It has truly been a pleasure dealing with DNAQ. Everyone we have dealt with has been prompt, knowledgeable and professional. We are very grateful for your team’s efforts and hard work in handling our request within short time frames.
My thanks to DNA QLD for confirming I am the father of my children. It has given me peace of mind so I can move along with my life.
We really appreciate the effort, in the future we will highly recommend your company.
A fantastic relationship has developed between my new 21 year old son and myself, it’s very exciting as he is so much like myself, even though we’re living in different states, we speak on the phone 2 to 3 times a week.
The all around time I waited for the test to come back was absolutely great and so precise. The pricing is very cheap for the fact that my daughter will grow up with her father by her side which is priceless.
The turnaround time was impressive.
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